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We are working 7 days a week, from 9AM to 1AM “New York City” time.

We generally answer emailed help requests within 15 minutes, a bit longer on weekends and US holidays.

Best way to get support: For quickest (15 minutes usually) visit

Or use the form on this page, or call us at (877) 691-3328 toll free, or outside the US at +1 (703) 637-9163. is best, and you can get anything done any time,  24 hours a day, 7 days a week to get help.

In the unlikely case that you want to cancel an order, or get a refund, simply visit and we’ll take care of the issue…no need to remember receipt numbers, order numbers, etc.

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